Toll Free: 1-866-683-8870

Guardian Risk Managers Ltd. Wildfire & Flood Notice

This is an alert to notify you of Guardian's position on accepting new business in areas affected by wildfire or flood.

With respect to wildfire, we will not accept any new business or endorsement limit/coverage increases within the following area of an active wildfire:

  • Protected - within 50KM
  • Semi-Protected - within 50KM
  • Unprotected - within 150KM

Please note that we will not decline to renew existing business due to a wildfire.

The B.C. Government has a very informative website for details on the current wildfire situation. The web address is

With respect to flood, we will not accept any new business that is in a flooding area, flood evacuation area, or a flood watch area along with a high stream advisory.

Please contact our underwriting team if you have any questions or concerns. You can email or call 1-866-683-8870.

*This information is subject to change. Please check back frequently for any updates.

*Important Guardian Announcement*

March 18, 2020

Due to recent developments surrounding COVID-19, Guardian staff will now be working from home until further notice. The health and safety of our employees is of the utmost importance, as we all try to do our part to slow the spread of the virus. We continue to follow the advice provided by the various health authorities and will adjust plans accordingly.

While this will undoubtedly cause some slowdown in business activity, rest assured we will do our best to minimize disruptions as we work to service the needs of our broker partners remotely.

Our CPLUS portal remains open to brokers 24 hours a day, 7 days a week. Our underwriters are able to review and approve underwriting referrals during our regular office hours.

If you need to email us please send to

If you need to call us please call 604-522-8870 or 1-866-683-8870 and choose from the list of prompts.

If you have a claim to report please call 1-844-531-1841 or email

We apologize for any inconvenience this may cause and appreciate your understanding and cooperation in this matter.

Please check back frequently for updates.

Sincerely, Guardian Risk Managers Ltd.

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For Claims
Tel: 1-844-531-1841